SHIPPING

Orders are prepared within 24-48 business hours and shipped via express courier. Estimated delivery time is 2 to 5 business days from order confirmation, depending on the destination area.

Shipping costs are calculated based on the weight/volume of the order and are shown before checkout.

RETURNS

You have 14 calendar days from receipt of the order to exercise your right of withdrawal, with no need to give a reason.

To return an item, please contact us through the contact form or by email, stating the order number and the reason for the return. The product must be returned in its original packaging, unused and in perfect condition.

Return shipping costs are the customer's responsibility, except in the case of an error on our part or a defective product, in which case we will cover the cost of the return shipment.

Once the item has been received and verified, we will refund the product amount (original shipping costs are not refunded) within a maximum of 14 days, using the same payment method used for the purchase.